Terms and Conditions
Last Updated: 11/06/2025
Welcome to Wave Catcher! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you agree to comply with and be bound by the following terms, which apply under the laws of England and Wales.
1. About Us
Wave Catcher is a print-on-demand business based in the United Kingdom.
Trading Name: Wave Catcher
Email: contact@wavecatcher.co.uk
Business Address: 22 Symons Rd, Saltash, PL12 4EG
2. Use of Our Website
- You must be at least 18 years of age to use this site or have permission from a parent/guardian.
- You agree not to use our site or services for any unlawful purpose or in violation of applicable UK laws.
- We reserve the right to modify or withdraw the website (or any part) with or without notice.
3. Products and Orders
- All products are made to order via third-party print providers. Images are for illustrative purposes and colours may vary slightly.
- Once an order is placed, it cannot be cancelled or modified due to the nature of POD production.
- Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including pricing or availability errors.
4. Prices and Payment
- All prices are in GBP and include VAT (if applicable).
- Payment must be made in full at the time of ordering through our secure payment gateways.
- We reserve the right to change prices at any time without notice.
5. Shipping and Delivery
- Delivery times are estimates and not guarantees. Actual times may vary due to print provider, location, or postal delays.
- Wave Catcher is not liable for delays caused by third-party carriers or print partners.
- Any customs, duties or import fees (for international orders) are the responsibility of the customer.
6. Returns and Refunds
As per the Consumer Contracts Regulations 2013, the right to cancel or return goods does not apply to custom-made or personalised items, including POD products.
However, we will offer a replacement or refund as per our full policy here.
7. Intellectual Property
All content on this website, including logos, graphics, images, and text, is the property of Wave Catcher or its licensors and is protected by UK copyright and trademark laws.
You may not reproduce, distribute, or commercially exploit any content without our written permission.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
- Nothing in these terms excludes liability for death or personal injury caused by our negligence or for fraud.
9. Privacy and Data Protection
Your privacy is important to us. Please see our [Privacy Policy] for full details on how we collect, use, and store your personal information in compliance with the UK GDPR and Data Protection Act 2018.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these terms or use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. The most current version will always be available on our website. Continued use of the site means you accept any changes.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 contact@wavecatcher.co.uk